Inputs
- Business overview
- Website
- Services and products
- Organizational structure
- Existing systems
- Policies and procedures
- Current reports
- Performance data
- Stakeholder interviews
01 · Discover
Understand the enterprise before proposing any solution.
Discover builds a shared understanding of the organization, strategy, operations, systems, data, structure, and performance challenges.
How does the organization operate today?
Illustrative Current State Assessment
Process maturity
62%
Systems fragmentation
71%
Data quality
54%
Governance
47%
Values are illustrative and not client data.
Internal stages
01
Discovery
Build the first enterprise picture.
02
Executive Assessment
Understand leadership priorities and success definition.
03
Current State Analysis
Analyze current processes, systems, and data.
Inputs, activities, and outputs
Activities
- Business research
- Website and digital presence review
- Executive interviews
- Stakeholder mapping
- Process discovery
- Systems inventory
- Data source review
- Pain point identification
Outputs
- Enterprise Discovery Report
- Executive Assessment
- Stakeholder Map
- Systems Inventory
- Current State Assessment
Executive Questions
Executive questions that guide the layer.
How does the organization operate today?
What is the state of Business overview?
What is the state of Website?
What is the state of Services and products?
What is the state of Organizational structure?
What is the state of Existing systems?
Executive deliverables
Deliverable 01
Enterprise Discovery Report
Deliverable 02
Executive Assessment
Deliverable 03
Stakeholder Map
Deliverable 04
Systems Inventory
Deliverable 05
Process Landscape
Deliverable 06
Current State Assessment
Deliverable 07
Initial Risk & Opportunity Map
Gate 1 — Discover Approval
Do we have a shared current-state understanding?
Current state approved
Stakeholder alignment
Problems documented
Priorities identified
Transformation goals clarified
Common failure patterns
- Proposing a solution before understanding the enterprise.
- Relying on a single interview.
- Ignoring current data and reports.
Transition to Design
Once current state is approved, target operating design begins.
Next transition